Privacy Policy

We recommend that you read this text, which describes the privacy policy, before providing us with personal data. At MARTINESS HOTEL we know how important it is to protect the privacy of our customers; we try to be as clear as possible about the way in which we collect, use, share, transfer, and store your information. This Privacy Policy summarises the practices we follow regarding your data. Please note that the Privacy Policy applies to your use of our website, regardless of whether you use a computer, mobile phone, tablet, TV, or any other device to access our website. It is important that you carefully read this Privacy Policy because with every use of our website you agree to the practices described herein. If you do not agree with the practices described in this Privacy Policy, you should not use our website.

We collect and use personal data to manage your relation with Martiness HOTEL . Certain personal data is collected to provide you with personalised and improved online experience. We collect personal data with the following purposes:

1. •To manage reservations and other hospitality services
2. •To manage your hotel stay
3. •To improve our hotel services
4. •To manage our relations with you before, during, and after your stay
5. •To conduct market research/analysis of questionnaires and customer comments
6. •To conduct focused marketing campaigns, direct marketing and sales promotion activities

Martiness HOTEL do not disclose your information to third parties for their own business or marketing purposes without prior your consent. However, we may disclose your information to the following entities:

1. •Business associates. We may also share your information with trusted business partners. These entities may use your information to provide you with services you have requested, make provisions relating to your interests, and offer you promotions, advertisements, and other material.
2. •Service providers and/or any third parties that may process information on our behalf. We may also share your information with companies that provide services on our account or behalf, such as IT contractors, bulk mailers, banks, credit card institutions, law firms, mail service companies, printing services companies, etc.
3. •Credit approval: Upon submission of a credit approval claim, personal data are utilized and disclosed to designated third parties according to applicable legislation in order to decide on the credit approval and its subsequent level.

Cookies are small files that store information on your computer, mobile phone, or other device. They allow the entity who places these files on your device to identify you across different websites, services, devices, and/or browsing times. Cookies serve a range of useful purposes. For example:

1. •Cookies can remember your login credentials so you do not have to enter them again each time you connect to a service.
2. •Cookies help us and third parties to understand the most popular parts of our Services; they help us see which pages and features are visited by the users and how much time is spent on each. By studying this kind of information, we can customise our Services and provide you with a better experience.
3. •Cookies help us and third parties to understand which advertisements you have viewed so you do not receive the same advertisement each time you access our website.
4. •Cookies help us and third parties provide you with relevant content and advertisements by collecting information about your use of our Services and other websites and applications.

If you have any questions regarding this policy or the protection of data at Martiness Hotel, please contact us through the following channels:

Rruga Pavarësia, Shkëmbi i Kavajës, Durrës

+355 69 543 3338
info@martinesshotel.al